Privacy Policy for Relliks Systems

Effective Date: May 9, 2026

Last Updated: May 9, 2026

Relliks Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the Relliks Systems mobile application and website (collectively, the "Service").

By using our Service, you agree to the terms of this Privacy Policy.

1. Our Commitment to Your Privacy

We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes. Your data is used strictly to provide, improve, and secure the Service you have requested.

2. Information We Collect

A. Information You Provide to Us

  • Account Information: Name, email address, telephone number, physical address, and date of birth.

  • Identity Verification: To comply with legal obligations and prevent fraud, we may request copies of government-issued identification (e.g., Passport, National ID, or Driver’s License).

  • Financial Information: We collect credit card or bank details only via the "PAY" section of the App to process purchases. This data is encrypted and processed by secure payment gateways.

B. Automatically Collected Information

  • Technical Data: Internet Protocol (IP) address, browser type, device type, operating system, and unique device identifiers.

  • Usage Data: Information on how you navigate the App, including timestamps and pages viewed.

3. How We Use Your Information

We process your information based on legal grounds, including your consent, our contract with you, and our legal obligations:

  • Service Delivery: To manage your account and process transactions.

  • Identity Verification: To ensure the security of our marketplace.

  • Communication: To send essential service updates, security alerts, and support messages.

  • Marketing: With your express consent, we may send promotional emails. You can opt-out at any time via the "My Account" section or the "Unsubscribe" link in any email.

4. Data Sharing and Disclosure

We only share information in the following limited circumstances:

  • Transaction Fulfillment: When you participate in an auction or "Buy Now" purchase, we share necessary contact details between the buyer and seller to complete the transaction.

  • Service Providers: We share data with trusted third parties (e.g., payment processors, fraud screening services) who perform services on our behalf under strict confidentiality agreements.

  • Legal Necessity: We may disclose data if required by law, court order, or to cooperate with law enforcement investigations.

  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new entity to ensure continued service.

5. International Data Transfers

Our servers are located in the United Kingdom and the United States. By providing your information, you consent to the transfer and storage of your data in these jurisdictions. We implement standard contractual clauses and security measures to ensure your data remains protected.

6. Data Security

We implement robust technical and organizational measures, including high-level encryption, to protect your data. However, as the internet is not 100% secure, we cannot guarantee absolute security.

  • Your Responsibility: You must keep your username and password confidential. If you suspect a compromise, contact us immediately.

7. Data Retention and Deletion

  • Retention: We retain your personal information only as long as necessary to provide our services and comply with legal, accounting, or reporting requirements.

  • Deletion Rights: You have the right to request the deletion of your account and associated data. You can do this within the App settings or by contacting support@relliks.com. Please note that some data may be retained if required by law (e.g., for tax or anti-money laundering compliance).

8. Your Rights (GDPR/CCPA/Global)

Depending on your residency, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete information.

  • Object to or restrict our processing of your data.

  • Portability: Request a copy of your data in a structured, machine-readable format.

9. Cookies and Tracking

We use cookies to identify your session and improve App performance. Cookies do not contain personally identifiable information. You may disable cookies in your browser/device settings, though some App features may cease to function.

10. Children’s Privacy

Our Service is intended for individuals aged 18 and older. We do not knowingly collect information from children. If we become aware of such collection, we will take immediate steps to delete the data.

11. Changes to This Policy

We may update this policy periodically. Changes are effective immediately upon posting to the App. Your continued use of the Service following an update constitutes your consent to the revised terms.

12. Contact Us

For any questions regarding your privacy or to exercise your data rights:

Email: support@relliks.com