WHAT IS CRM Software & What We Offers?
CRM is the abbreviation of Customer Relationship Management. It is a software solution that brings together a large number of capabilities. You can store all your prospects and clients, make calls, send emails, create reports, schedule appointments, add notes, manage your channeling and find out who opened your last email, without leaving the CRM system.
Relliks Systems CRM system gathers all this information in a cohesive unit. The complete client history with your business exists along with a list of your offers; Your emails, notes and live appointments in one interface. Add to this the fact that you can receive notifications in real time when your customers perform an important activity, such as when they visit your Prices page or click on a link in your email. We are talking about a gold mine of information available in a system, under one roof.
Benefits of Relliks System’s Developed CRM software
Enhanced relationships with customers
From prospect to lead to customer, their journey is captured in the CRM. These insights put you in a better position to recognize people, their needs, and how your business can work for them.
Lesser data entry
CRM allows you to automate mundane tasks such as creating leads from registration forms and sending welcome emails to new potential customers. Spreadsheets require data entry; CRMs minimize it.
The CRM system becomes a single source of truth for every member in your team. No information gaps, no back-and-forth—the customer hears a consistent voice from your business.
Being able to visualize your pipeline makes it easier for you to prioritize deals and pick them off diligently. As a result, your pipeline stays clog-free and you remain committed to the bottom line.
Because you have a complete view of your customer at all times, you can cross-sell and sell at the right time, with higher success rates. This also reduces the chances of wear.
More collaboration = a strong business
The information in the CRM is useful for your sales team, but also for marketing and support. You can plan campaigns and respond to tickets better using the sales context.