Chatbot & AI
Artificial Intelligence(AI) has been on the driving seat of this change called as Digital Transformation and it is expected to rule the industries at large until 2020. Chatbot and conversational AI platforms are spear-heading the support system for the industries across. CIOs must quickly adopt and re-work on the support and service delivery strategy to remain in competition. The ROIs are expected to be very decisive as the popularity of Chatbots and Virtual Agents is on high. Customer’s expectation is to have someone available for support 24×7 with 100% accuracy on information.
AI and Natural Language Processing (NLP) powered by Neural Networks and Machine Learning, the Specialist Chatbots can accurately detect what the user is trying to achieve (their intent) and respond appropriately with information or results of transactions from API connections to any of your back-end enterprise applications and information sources.
Today, Chatbots are popular resources for Banks, Insurance, Education, Hospitality, eCommerce, Government, Healthcare, Online service, Technical support, troubleshooting and off-hour resolution with results of up to 80% reduction in phone calls and emails.
With Relliks Systems Chatbots considerably benefits in supporting business functions like Customer Support, Sales & Marketing, Order Processing, Social media, Sales order, Recruitments. They can manage up-to 90% of these functions without any human intervention.
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3065 Windsong blvd SW
Airdrie, Alberta, Canada
Ali Zaib Road, Gulberg III